If you are, or have ever been, looked after by the Council you can get support from our Right to Rights Service. They will help you with anything that is important to you and provide you with information, advice and assistance to help put things right or to help you to understand what’s happening and why.
Right to Rights will also listen to you and help with any concerns you have about the service you have received either now or in the past from the Council. They want to hear about things that you are happy with as well, so that we can help to make sure they continue to happen for you and other looked after children and young people.
Find out more about Rights to Rights
Accessing your social care records
Sometimes you might need a bit of help making sense of your journey, what happened, why decisions were made and who helped make them.
As a care leaver you are able to request your files, your Personal Advisor can put this request in for you.
Find out how to request a right of access
Sometimes, it can take a long time for them to arrive, and they might be bundled in an a few envelopes depending how much there is.
There can be a lot of information that might be difficult to understand and have bits that are redacted because they relate to another person as well as you (data protection prevents us from sharing that information).
We will give you a copy of all the information we have found, and we will help you to understand what happened in your life, and why. If you have any questions hopefully, we can answer them as we have looked through the files.
