Culture, identity and your rights
If you have religious beliefs, we will respect them and work with you to create a plan which meets your religious and cultural needs. We will also celebrate your religious festivals with you, this will include ensuring you have opportunities to practice your religion and support with travel to get there if you need it.
We will help you to maintain contact with family members and significant people in your life. And can get additional support to help with this if needed. We hope this will contribute to your sense of identity and build your resilience.
We will listen to your views and take them seriously. We will ensure we do this within the work we complete directly with you and by consulting with you on the service that we provide. You will have opportunities to record your wishes and feelings within your pathway plan reviews and by speaking to your Personal Advisor.
Want to feedback or make a complaint?
If you should ever be unhappy with the service you have received from us, the first port of call would be to speak to your Personal Advisor or directly to the team manager. You can find the contact details for the Leaving Care service at the top of this document.
If you are not happy with the response you may wish to make a complaint. Find out more on the following website www.rotherham.gov.uk/complaints
