Get advice if you feel unwell
Making sure you and your elderly or at-risk family members get medical help as soon as they feel unwell can stop them from getting seriously ill.
There are a range of places where you can get advice and support, including:
- a pharmacy – pharmacists can give treatment advice for a range of minor illnesses and can tell you if you need to see a doctor
- your GP – you may be able to speak to a GP online or over the phone, or go in for an appointment if they think you need to
- NHS 111 – go to 111.nhs.uk or call 111 if you have an urgent medical problem and you’re not sure what to do
The sooner you get advice, the sooner you are likely to get better.
Remember: Only phone 999 or go to Accident and Emergency if you have a medical emergency, e.g. you have a broken bone or have injured yourself severely, think you’re having a stroke or heart attack, or are having trouble breathing.
By only using emergency services for emergencies, you are helping to make sure people who are desperate need of medical attention get the help they need.
If in doubt, call 111 for advice.