Governance
Governance Structure
Our Governance structure outlines how the Tenant Engagement team functions, how matters are escalated, and decisions are made.
Tenant Engagement Framework
Our vision is to put the tenants at the heart of everything we do, ensuring that Council tenancies and Estates are sustainable to create vibrant communities in which people feel happy, safe and proud.
Our Tenant Engagement Framework 2022 - 2025 supports our vision and sets out 5 key outcomes which were working with Tenants and RotherFed to achieve.
The framework includes recommendations from TPAS as part of our recent exemplar accreditation. These recommendations aim to make sure that we are providing the best possible service for our tenants.
View the Tenant Engagement Framework