Report a Domestic/Commercial waste problem
Commercial waste is any waste that comes from a business activity, whether it's cardboard and packaging from a shop or warehouse, a small amount of waste paper from an office or by-products from a factory.
Businesses have a duty of care to dispose of their commercial waste properly using a licensed carrier and if it isn't disposing of its waste properly we can investigate and take action.
Duty of care for a business means that the business must:
- use a licensed carrier to dispose of their waste (such as a trade waste contract)
- do everything they can to reduce, reuse and recycle
- sort and store their waste safely and securely.
What is classed as domestic/commercial waste
A business/neighbour could be committing an offence if they:
- dispose of rubbish in public bins
- leave waste around bins or outside their or someone else's property
- put waste into another business's bins instead of their own
- burn its waste
- take waste home to dispose of in a domestic bin or household wheelie bin.
Please tell us the name and address of the person who's responsible for the rubbish if you know.
When we receive your report we'll visit the property and advise the owner about how to manage their waste. We can also take enforcement action if improvements haven't been made.
If a business/neighbour isn't disposing of its domestic/commercial waste properly, please report it to us using the below online form:
