Accessibility statement

Website technical information and issues

Rotherham Metropolitan Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with text

Some link text doesn’t make sense when read on its own, for example, ‘click here’.

We plan to fix the existing links by September 2020. When we publish new content we’ll make sure link text meets accessibility standards.

Issues with PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix non-essential documents such as newsletters which were intended for print.

Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images, video and audio

Some images throughout the website don’t have alternative text. Alternative text, or alt text, is read out by screen readers or displayed if an image does not load or if images have been switched off.

Live video streams don’t have captions.

We plan to add alt text to images throughout the website by September 2020. We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Issues with interactive tools and transactions

The colour contrast on error messages is too low.

We plan to work with our supplier to fix the issue with colour contrast by September 2020.

Some of our interactive forms are difficult to navigate using a keyboard. For example, because some form controls are missing a ‘label’ tag.

We plan to work with our supplier to fix the issue with keyboard navigation by September 2020.