Over the last fifteen years, we have developed our services and our remit to work with a variety of complex and specialist groups of vulnerable people: such as those with substance misuse, mental illness, victims of abuse, and young people. In addition to helping people secure and maintain accommodation, we also facilitate personal development; access to other services and opportunities; support and opportunity to find meaningful occupation, and overall to help people change their lives for the better: reducing the cycle of hopelessness, risky behavior, and homelessness.