Annual canvass of residents - household response service

The annual canvass takes place so we can make sure the electoral register is up to date. It helps us to identify any residents who are not registered to vote so that they can be encouraged to register, and we can remove the names of electors if they are no longer at an address.

If we already have your email address

If we hold an email address on our records you may receive an email from on Friday 22 July, asking you to use the Household update service website to confirm if the information we hold on the register for your address is correct. If you respond, we will not need to send a form in the post to your house.

If we don't have your email address

If we do not hold an email address for you, we will be contacting your property by post in the next few weeks.

The letters will be addressed to ‘The Occupier’ as they are about all the eligible residents at a property and not a particular individual.

You must read your letter carefully to check whether you need to respond or not.

You will need to respond if:

  • you're told to do so on the letter we send you
  • you need to make any changes or additions to the information on your letter

The quickest and easiest way to respond is online via the Household update service website using the security codes on your letter.

You could be fined £1,000 if you do not tell us about any changes or don’t respond when asked to do so.

If you have any queries about responding to the annual canvass, registering to vote or to opt out of receiving emails, you can contact Electoral Services at

The Electoral Services Privacy Notice provides details about how we handle your information.