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  4. Privacy Notice - Finance and Customer Services

Privacy Notice - Finance and Customer Services

In this section

  1. Customer, Information and Digital Services​
  2. You are here: Revenues, Benefits and Payments
  3. Legal Services
  4. Customer Services

Revenues, Benefits and Payments

Revenues, Benefits and Payments includes

  • Council Tax
  • Council Tax Support
  • Discretionary Housing Payments
  • Free School Meals
  • Housing Benefit
  • Income
  • Non-Domestic Rates
  • Non-Residential Care Assessment and Payments
  • Residential Care Assessment and Payments
  • Sundry Accounts

Information we collect

  • Address
  • Bank details
  • Contact details (email and phone)
  • Credit reference agency data
  • Criminal offences
  • Date of birth
  • Date of death
  • Discounts and exemptions
  • Employment details
  • Financial details
  • Household composition
  • Income and expenditure details
  • Medical details
  • Name
  • National Insurance number
  • NHS number
  • Payment details
  • Representatives’ details
  • School details
  • Services provided
  • Valuation details

Agencies we may share information with

  • Adult Care and Housing
  • Audit
  • BACS bureau
  • Banks
  • Cabinet Office
  • Care providers
  • Children’s and Young People’s Services
  • Customer representatives (including members, MPs, solicitors)
  • Department for Work and Pensions
  • Department of Health and Social Care
  • Direct Payments Support Service providers
  • Elections
  • Employers
  • Enforcement agents
  • External suppliers
  • HM Courts and Tribunals
  • HM Revenue and Customs
  • Housing Department
  • Insolvency practitioners
  • Landlords
  • Legal Department
  • Local Government Ombudsman
  • Magistrates’ Court
  • Ministry of Housing, Communities and Local Government
  • Official Receiver
  • Other departments where appropriate
  • Payroll providers
  • PayPoint
  • People’s Dispensary for Sick Animals
  • Police
  • Post Office
  • Schools, colleges and academies
  • Solicitors
  • Valuation Office Agency
  • Valuation Tribunal Service
  • Welfare Benefits

Why we process your information

  • Service delivery (including statutory services)
  • Service improvement
  • Prevention and detection of crime or fraud
  • Service planning and research
  • Previous page: Customer, Information and Digital Services​
  • Next page: Legal Services

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