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  4. Privacy Notice - Finance and Customer Services

Privacy Notice - Finance and Customer Services

In this section

  1. Customer, Information and Digital Services​
  2. You are here: Revenues, Benefits and Payments
  3. Legal Services
  4. Customer Services

Revenues, Benefits and Payments

Revenues, Benefits and Payments consists of the following departments:

  • Council Tax
  • Council Tax Support
  • Discretionary Housing Payments
  • Free School Meals
  • Housing Benefit
  • Income
  • Non Domestic Rates
  • Non Residential Care Assessment and Payments
  • Residential Care Assessment and Payments
  • Sundry Accounts

Information collected includes:

  • Address
  • Bank Details
  • Contact Details (email and phone)
  • Criminal Offences
  • Date of Birth
  • Date of Death
  • Discounts & Exemptions
  • Employment Details
  • Financial Details
  • Household Composition
  • Income and Expenditure Details
  • Medical Details
  • Name
  • National Insurance Number
  • NHS Number
  • Payment Details
  • Representatives Details
  • School Details
  • Services Provided
  • Valuation Details

Agencies we might share the information with:

  • Adult Care & Housing
  • Audit
  • BACS bureau
  • Banks
  • Cabinet Office
  • Care Providers
  • Children’s & Young Peoples Services
  • Customer representatives including members, MPs, solicitors etc
  • Department of Health and Social Care
  • Department for Works & Pensions
  • Direct payments Support Service Providers
  • Elections
  • Employers
  • Enforcement Agents
  • External suppliers
  • HM Courts & Tribunals
  • HM Revenue & Customs
  • Housing Department
  • Insolvency Practitioners
  • Landlords
  • Legal Department
  • Local Government Ombudsman
  • Magistrates Court
  • Ministry of Housing Communities & Local Government,
  • Official Receiver
  • Other Departments where appropriate
  • Payroll Providers
  • Paypoint
  • Peoples Dispensary for Sick Animals
  • Police
  • Post Office
  • Schools, Colleges, Academies
  • Solicitors
  • Valuation Office Agency
  • Valuation Tribunal Service
  • Welfare Benefits

Purpose for processing:

  • Service delivery (including that of a statutory nature)
  • Service Improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research
  • Previous page: Customer, Information and Digital Services​
  • Next page: Legal Services

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