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Bin Collections - Potential Delays

We’re currently experiencing resource issues which may cause delays to bin collections. If your bin hasn’t been emptied, please leave it out if safe to do so. Crews will return as soon as possible.

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  4. Keeping Tenants Safe: Condensation, Damp and Mould Safety

Keeping Tenants Safe: Condensation, Damp and Mould Safety

In this section

  1. You are here: Report a damp and mould problem
  2. Signs and causes of damp and mould
  3. Our approach to managing condensation, damp and mould
  4. Heating and energy support for everyone
  5. Damp and mould repair survey

Report a damp and mould problem

Rotherham Council adopts a zero tolerance, pro-active approach to damp, mould and condensation within Council owned properties, and supports other landlords in the borough to do the same. A dedicated damp and mould team provides prompt and decisive responses to all reported cases. The team ensures that the Council's housing stock is free from damp and mould, protecting the health and wellbeing of Council’s tenants.

The Council aims to identify and promptly address the root causes of damp and mould. The Council has a continuous training program in place for frontline professionals to identify and report damp and mould, as well as engage with residents and use conversations around the topic as teachable moments without judgment.

Report damp and mould in a Council home

Council tenants should report any damp and mould issues via telephone 01709 336009.

  • Next page: Signs and causes of damp and mould

Damp and mould in a private property

Information and guidance on condensation, damp and mould in a private property, and how to report it.

  • Advice on condensation, damp and mould

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