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  1. Home
  2. Housing
  3. Housing Services: User Guides

Housing Services: User Guides

The Housing Services User Guides provide help for residents to navigate various online housing services. These guides are designed to assist users with tasks related to managing their housing accounts and services. Here's a summary of what's available:

Available User Guides

  1. ReHousing and Allocations – Instructions on applying for housing and understanding the allocation process.
  2. Upload a Document – How to upload required documents to your housing account.
  3. Update Contact Details – Steps to update your personal contact information.
  4. Registering and Logging In – A guide to creating and accessing your online housing account.
  5. My Accounts – Managing your housing account details and preferences.
  6. My Repairs – Reporting and tracking repairs for your council property.
  7. Get In Touch – How to contact the housing services team for support.

View the Housing Services User Guides

Downloads

  • Empty Homes Plan
  • Housing Services: User Guides

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