Mutual exchanges during the COVID-19 pandemic
Mutual exchanges have been suspended throughout the coronavirus pandemic due to Government measures which have prevented people from moving home. However, the Government has recently updated its guidance confirming that house moves can resume as long as they are carried out safely in accordance with social distancing measures and Government guidelines. Further information can be obtained at:
We are therefore able to restart requests to exchange tenancies. Procedures have been revised to ensure the safety of our tenants and staff during the COVID-19 pandemic. This includes limiting the visits to your home and ensuring strict social distancing measures are in place when a visit to your home is required.
We are dealing with the backlog of cases including those received before the end of March and during the pandemic, before we are in a position to deal with new requests
Please click the following link to apply for a mutual exchange: