Missed bin collection

You can only report a missed collection after 3pm on your collection day. You can also report a missed collection on the next working day.

If you are reporting a missed Garden Waste collection, please be aware there may be a delay in this service due to the ongoing HGV shortages.

Your bin must be:

  • out before 7am on the scheduled day of collection
  • placed at the kerbside, not blocking the pavement
  • not over-flowing with the lid shut

If you report a missed Household Waste or Recycling bin after the next working day, we will not collect it until your next scheduled collection.

Report a missed bin collection