Report a faulty streetlight, bollard, or sign that lights up
The council is responsible for the design, installation and maintenance of all street lights, lighting columns and lampposts in the Rotherham borough.
How do I report a street light problem?
To report a problem with a streetlight, bollard or sign please use our online form.
Report a faulty street light, bollard or sign
If you think the problem might cause an immediate risk to health and safety, please call 01709 336003.
For example:
- column damaged, cover plate missing, wires exposed
- column damaged by a road traffic collision
- street light head hanging off
- traffic bollard knocked down or missing
How long will it take to repair?
We aim to attend to lighting faults of 1 or 2 units within 3 working days.
If there are 3 or more street lights out we aim to attend within 24 hours and if the fault is on equipment belonging to Northern Powergrid we will raise the issue with them. Northern PowerGrid aim to attend and fix the fault within 20 working days of receiving the report.
