Report a problem with a traffic light or pedestrian crossing that has traffic lights

What can be reported

You can report problems with:

• Permanent traffic lights
• Pedestrian crossings with traffic lights such as pelican, toucan, or puffin crossings
• Temporary traffic lights if the issue is urgent or if the lights are managed by Rotherham Council

What can't be reported on this form

Other types of pedestrian crossing

• Zebra crossings: Contact Us to report a zebra crossing issue

Motorway traffic signals

Motorway signals are not the responsibility of Rotherham Council. The signals are the responsibility of National Highways.

This includes M1 Junction 31 Aston, M18 Junction 1 Bramley, and M1 Junction 33 Catcliffe.

You can contact National Highways via:

• Email: YNEROC.DutyManager@nationalhighways.co.uk
• Telephone: 01924 243858

Private temporary traffic signals

Temporary traffic signals can only be reported if they are managed by Rotherham Council.

The majority of temporary traffic signals are owned and managed by private utility companies or contractors.

You can find out which contractor is responsible for the temporary lights using the one.network map.

Find out who to contact about a temporary traffic light fault
(Link opens in a new tab)

Utility companies working in Rotherham

The main utility companies working in Rotherham and their contact numbers are:

• Yorkshire Water
  0345 1242424
• BT-Openreach
  0800 0232023
• Northern Power Grid
  0800 0113332
• Cadent Gas
  0800 3898000
• Virgin Media
  0345 4541111
• City Fibre
  0800 0836160
• Quickline Communications Limited
  01482 247365 or 0330 4401614