• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Forms
  3. Contact us about accessing your online account

Contact us about accessing your online account

Please use this form to contact us about accessing our online accounts.

Please note, when creating / resetting your password, please use the following criteria:

  • Must be 8 characters or more,
  • Have a mixture of upper and lower case characters (at least one of each),
  • Have at least one number and at least one character that is neither a letter or number (e.g. but not limited to !@£?)

If your enquiry is not about an online account please use our contact us form.

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2025 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement