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Your Account

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Why use Your Account

Your Account is the easiest way to access council services online, including:

  • Your council tax bills
  • Council tax discount applications
  • The ability to update your details
  • Online benefits applications

Your Account is:

  • Always available
  • Quick and easy to use
  • Safe and secure

When to use Housing Online

Housing Online should be used if you need access to Housing services such as:

  • reporting a repair
  • paying your rent

Visit Housing Online

If you have problems accessing Your Account

Troubleshooting to assist account access can be found in our handy guide:

What to do if you have problems accessing Your Account

Daily system downtime

Council Tax, Revenues and Benefits, Business Rates and Landlord services will be unavailable every day between 8pm to 9pm. Payments can still be made online or on the automated telephone payment line - 0300 456 2776.

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Users outside the UK

Unfortunately Council Tax, Online Benefits, Business Rates and Landlord services are only available to end users trying to access from the following list of countries.

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User testing

Help ensure our online services meet your needs. Share your feedback and ideas by joining our User Testing Team.

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