Test and Trace Support Payment

The Government’s Test and Trace Support Payment offers a lump sum payment of £500 to help people on low incomes who are unable to work while they are self-isolating because they have tested positive for coronavirus or been told to self-isolate by the NHS Test and Trace service.

The Council will be administering the Government scheme in-line with Government guidance.

Eligibility (All Must Apply)

To be eligible for the Test and Trace Support Payment, you must:

  • have been asked to self-isolate by NHS Test and Trace either because you have tested positive for coronavirus or have been told to self-isolate by the NHS Test and Trace service;
  • be employed or self-employed;
  • be unable to work from home and will lose income as a result; and
  • be in receipt of at least one of the following benefits Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit

Who is Not Eligible

You will not be eligible for the scheme if you:

  • are quarantining after travelling abroad (unless you test positive during the 14-day quarantine period and are advised to self-isolate by NHS Test and Trace)
  • continue to receive full wages while you self-isolate
  • can work from home during a period of self-isolation
  • are no longer required to self-isolate i.e. your period of self-isolation ended before the Self-Isolation Payment Scheme launched (28 September 2020)
  • have not received a notification from NHS Test and Trace telling you to self-isolate
  • have to stay at home to look after a child who has to self-isolate

Payment

The payment will be made in a single payment of £500. It will be subject to income tax but not national insurance.

The payment can be claimed for each time you are required to self-isolate, as long as the time frames for self-isolations do not overlap

The payment will only be made once a valid application has been made to the Council, the application process is currently being developed and will be added to this page shortly.

Timeframes

The scheme will come into effect from the 28 September 2020, with Local Authorities expected to have the application process up and running by 12 October 2020. Individuals who are eligible from 28 September 2020 will be able to make a backdated claim.

The scheme will be open until 31 January 2021.

Discretionary payment

Under the terms of governments Test and Trace Self Isolation Support Payments scheme, the Council can make a £500 discretionary payment to individuals who meet all the criteria below:

  • have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;
  • are employed or self-employed; and
  • are unable to work from home and will lose income as a result
  • are on low incomes and will face financial hardship as a result of not being able to work while they are self-isolating.

In order to apply for a discretionary payment you must complete the application form below, providing that you can evidence you meet the criteria outlined above within the application. You must meet all criteria otherwise the Council cannot award a discretionary payment, for example if you are not currently employed or self-employed you are excluded from these payments.

How to Apply

You will need to complete the application form below, please keep in mind that to be awarded the payment you must meet the criteria outlined.

If you are unable to apply online, you can contact us at 01709 807319.

To apply you will need to have to hand:

  • a notification from NHS Test and Trace asking you to self-isolate (this will include a Unique ID number);
  • a bank statement; and
  • proof of employment, or, if you are self-employed, evidence of self-assessment returns, trading income and proof that their business delivers services which cannot be undertaken without social contact

Apply for a Test and Trace Support Payment