Complain about Council Services

Other ways to make a complaint

If you have a complaint, suggestion or compliment you can contact us in a number of ways:

Make a complaint

Make a suggestion or compliment

Email: complaints@rotherham.gov.uk

Telephone: 01709 382121

By post

Using a complaint form or by letter. No postage is required for posting forms or letters to us, as you may use our freepost address below

The Complaints Manager
Rotherham Metropolitan Borough Council
(FREEPOST RTCT-XKLS-ZHAZ)
Riverside House
Main Street
Rotherham
S60 1AE

In person

Visit our Neighbourhood Hubs or Council reception points. Meet with us in person to discuss your complaint.

Find a Library and Neighbourhood Hub