Contacting adult social care
Let us know about something we have done well or when you are not happy with us.
We record all feedback and suggestions so that we can continue to improve our service. You can give us your feedback using the form below:
Give the adult social care service feedback
Complaints
Speak to the service first
It’s easier and quicker to first raise a concern directly with the service involved. You should speak to a member of staff as soon as possible before making a formal complaint. If it is not resolved, we have a formal complaints process. Please let us know when we have done something wrong by contacting us using the below online form:
Make a complaint about private or voluntary care services
If you want to complain about a private or voluntary care provider, contact the Care Quality Commission (CQC).
