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  3. Sundry Accounts

Sundry Accounts

In this section

  1. You are here: Sundry accounts and ways to pay
  2. Experiencing financial difficulties

Sundry accounts and ways to pay

If you have received an invoice to pay for council services, such as trade refuse you can pay this in several ways.

Ways to pay

24 hour online payment service

We offer a 24 hour online payment service for customers wishing to make a payment by debit card, credit card or paypal.

Make a payment

Direct Debit

A Direct Debit form allows us to collect payments automatically from your bank account for charges associated with your sundry account. This provides a simple, secure, and convenient way to ensure payments are made on time without the need to remember individual invoices or payment due dates.

To set up a Direct Debit, please complete the below online form to provide your details:

Provide your details to set up a direct debit

Alternatively, please contact our Sundry Accounts team on 01709 336075.

Please note: Telephone lines are closed after 12 noon on Tuesdays and Thursdays.

Online Banking

If you manage your banking online, you may be able to pay make a payment directly to the council by using the following details.

  • Sort Code: 30-80-12
  • Account Number: 26467460

You must include your invoice reference in the reference field to ensure that the payment goes onto your account.

If you have received a text message with the option to pay using your Open Banking application, this will automatically populate our details.

Automated payment system

You can also make a payment using a credit or debit card by using our automated payment system. The automated payment system is available 24 hours a day.

Telephone: 0300 456 2723

Once you have dialled our automated payment number you will need to press the option for "Sundry Accounts" once you have done his please enter your invoice reference number.

Please be aware that any calls to this number will be charged at your local rate.

In person

Payments can also be made in person free of charge at any shop or store displaying the Pay Point logo or at any Post Office.
You will need to take the invoice with you so that the barcode can be scanned.

A full list of pay points can be found at www.paypoint.com, you can also find your nearest post office at www.postoffice.co.uk

You should allow 5 working days for any payments to be received and to reach your account.

By Post

Cheques can be made payable to "Rotherham Borough Council" and sent to:

Income Team, Floor 3C
Riverside House
Main Street
Rotherham
S60 1AE

Please write your name, address, and invoice number on the reverse side of the cheque.

  • Next page: Experiencing financial difficulties

Downloads

  • Complaint Handing Code Self Assessment - Housing: September 2026
  • Financial Reports and Documentation: 2025 to 2026
  • Guide To Residential And Nursing Care

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