Deaths, funerals, cremations and cemeteries

Muslim funerals and burials (COVID-19)

The following changes to the death registration process are now in effect and will differ from the information provided to you in the “What to do After Death – A Practical Guide for Muslims” booklet.

What to do after death - A practical guide for Muslims

These changes have come from “Guidance for care of the deceased with suspected or confirmed coronavirus (COVID-19)” published by Public Health England and by directives from the General Register Office.

This guidance was updated on 07/04/2021. As further official information about Covid-19 is confirmed this guidance may be changed accordingly.

Contacting the Funeral Director

You should still contact the Funeral Director as soon as possible about the death and burial so they can start preparations and timetable you into their schedule. Inform them you are looking for a short notice burial according to Islamic tradition and in the Muslim section of the cemetery.

Contacting Your Local Mosque

Your local mosque may be able to be used for the funeral service. All funeral services can now be attended by a maximum of 30 mourners under The Health Protection (Coronavirus, Restrictions) (All Tiers) (England) Regulations 2020. It is important to ensure that excess numbers are not encouraged to attend the funeral as it could be prevented from proceeding and police may be required to attend to disperse excess numbers.

We know how difficult it can be to not attend a loved one’s service. This may be because a person is shielding or displaying symptoms of COVID-19, or the maximum 30 persons has been reached. Please speak with your local mosque to discuss whether live streaming can be accommodated.

See “Muslim Cemetery Protocols and Procedures”. You may wish to contact the mosque by telephone to check whether a funeral can be held there or so that arrangements can be made for an Imam to attend the funeral at the cemetery.

You are now legally required to wear a face covering within places of worship and funeral service providers.

Changes to the Death Registration Process

  • The Medical Certificate of Cause of Death (MCCD), which would previously have been given to you in a sealed envelope, will now be scanned and sent electronically from either the GP, Bereavement Centre or Coroner’s Office directly to the Register Office. This will include contact details for the next of kin.
  • The Registrar’s Office will then contact the next of kin to arrange a telephone only appointment to register the death. You will be given the opportunity to order and pay for any death certificates required. Certificates cost £11.00 each. These will be posted to you following completion of the registration.
  • All death registrations will now take place over the phone. You will not be required to attend the Register Office in person as this is now closed to the public.
  • After the death registration appointment has been completed the Registrar will send the Green Form 9 electronically to the Crematorium and notify the hospital mortuary as appropriate. This will allow the body to be released for burial.

If you need to arrange a burial before registering a death

  • Within working hours please contact the Register Office on 01709 823542 (option 2)
  • The on-call Registrar for the out of hours burial service can be contacted on 07748142634, 07717456795, 07557312859 or 07584217127 on Saturdays or Sundays between the hours of 9am and 1pm. The service is available on both May Day and May Spring Bank Holiday.

Performing the Ghusl

Muslim Cemetery Protocols and Procedures

Please follow these protocols and procedures to ensure a consistent approach is used throughout. This will ensure all requirements are met sympathetically and protect religious rights, beliefs and most importantly keep everyone safe.

Family Representative:

  • 1 close family member must be chosen as a point of contact between the council and the Funeral Director throughout the process.
  • If close family members are in self-isolation, then someone from their extended family can be chosen as their representative.

How many people can attend the Cemetery?

  • Under The Health Protection (Coronavirus, Restrictions) (All Tiers) (England) Regulations 2020 up to 30 maximum mourners can attend a funeral including household members, close family members or friends. All mourners encouraged to adhere to this in order for the funeral to proceed within the confines of the law.
  • Government guidelines state: Social Distancing of at least 2 metres (3 steps) to be observed at all times, including when travelling to and from the funeral.

Who can attend the Cemetery?

  • 1 Imam to lead the religious rites (appointed by the family/Masjid).
  • Funeral Director.
  • Up to 30 maximum attendees including household members, close family members or friends.
  • Attendance of a celebrant of choice, should the bereaved request this.
  • The cemetery requests that attendees do not arrive at different times and follow on behind the hearse observing the social distancing rule.

Mourners who are travelling to England from abroad:

From 15 February onwards, everyone allowed to enter England from outside the Common Travel Area (Ireland, the Channel Islands or the Isle of Man) must:

  • quarantine for 10 days
  • take a coronavirus (COVID-19) test on day 2 and day 8 of quarantining
  • follow the national lockdown rules
  • mourners should not attend a service that takes place before the end of their quarantine period

Mourners who are symptomatic

Anyone who is showing symptoms of coronavirus (COVID-19) (a new continuous cough or a high temperature) should not attend the funeral due to the risk that they pose to others; remote participation should be considered, for example live streaming from the crematorium.

Mourners who are self-isolating due to a possible case of coronavirus (COVID-19) in their household

Key mourners of the deceased person may include those who are self-isolating due to another member of the household being unwell with symptoms of coronavirus (COVID-19). Where the funeral is scheduled before the period of household isolation has been completed (14 days from the first person in that household showing symptoms) mourners who are self-isolating should be facilitated to attend.

Mourners who are from a household that is self-isolating should

  • Not attend if they have any symptoms of any kind, even if these are very mild
  • Maintain a distance of at least 2 metres between themselves and others
  • Advise the other mourners that they are otherwise self-isolating at home, and ensure that they do not attend at the same time as another mourner who may be extremely clinically vulnerable
  • Practise careful hand and respiratory hygiene
  • Wash their hands more often - with soap and hot water for at least 20 seconds or using a hand sanitiser
  • Avoid touching their eyes, nose, and mouth
  • Covering their cough or sneeze with a tissue, then throwing the tissue in a bin
  • Mourners who are from a household that is self-isolating are advised to use their own transport where possible

Mourners who are extremely clinically vulnerable

Mourners who are in an extremely clinically vulnerable group should be facilitated to attend, should they wish to do so.

People who are clinically extremely vulnerable should have received a letter telling them they are in this group or been told by their GP. Mourners who are in an extremely clinically vulnerable group have been advised that they should minimise their contact with others for their personal protection. However, they may decide to attend a funeral despite the additional risk this poses to them and should be facilitated to do so.

They are not advised to attend a funeral if there are others attending who are self-isolating due to another member of the household being unwell with symptoms of coronavirus, as they could be incubating disease. Mourners who are extremely clinically vulnerable should follow the general social distancing advice for the clinically vulnerable mourners and should maintain a distance of 2 metres away from others as a minimum.

Actions to reduce their risk of infection could include:

  • Advising other attendees that there is an extremely clinically vulnerable person attending and reiterating the need to stay at home if they are unwell, and to be respectful of the vulnerable person’s need to avoid close contact at any point
  • Advising the mourner to travel to the venue via the safest route possible, preferably in a car by themselves, or with someone from their household
  • Considering the additional risk involved if attending the funeral requires travelling by public transport
  • Ensuring that mourners who are in a clinically vulnerable group do not attend the same ceremony as mourners who are in household isolation
  • Mourners who are clinically vulnerable or extremely clinically vulnerable should adhere to rigorous hand and respiratory hygiene at all times but particularly whilst out of the home environment. Hand sanitiser or sanitising wipes should be used regularly whilst outside of the home.

Funeral Prayer (Janazah Salaah):

  • Funeral prayer must only take place at the cemetery at the grave site.
  • The Imam should lead the Salaah (observing the minimum requirements) and the rest in attendance should stand behind observing the social distancing rule.
  • After the Janazah Salaah, the deceased should be buried immediately.
  • Only those lowering the body should be at the side of the grave, everyone else should maintain adequate distance observing the social distancing rule.
  • The deceased should be buried in a coffin complete with nameplate.

Backfilling of the Grave:

  • Once the body is lowered into the grave, the mourners may come to the grave side one at a time and proceed to throw one handful of dirt each into the grave from the available soil, observing the social distancing rule.
  • The grounds staff will then complete the backfilling of the grave with machinery. The mourners are requested to stand back while this is taking place, observing the social distancing rule.
  • Once this is complete the family can shape the grave and conclude the final religious rites observing the social distancing rule.

Health and Safety:

In England you are legally required to wear a face covering when attending places of worship and funeral service providers including funeral homes and directors, crematoria and burial ground chapels  See guidance on face coverings

  • Mourners should not take part in rituals or practices that bring them into close contact with the body. Contact with the body should be restricted to those who are wearing PPE and have been trained in the appropriate use of PPE

Support following a Bereavement:

Listening Ear

A support service was launched in April 2020 that provides access to free, confidential support during the Coronavirus Pandemic for those who have lost a loved one and those who need support, guidance and advice. This service is called Listening Ear.

Who can refer you/others to the Listening Ear service?

· Self

· Police

· Primary Care Staff

· Hospital bereavement services staff

· Mortuary staff

· Funeral directors

· Coroner’s office

· GP’s

· Crematorium and bereavement services staff

· Community and Faith organisations

For meaningful support, advice and guidance call freephone 0800 048 5224 or visit Listening-ear

Available Monday to Friday from 10am to 5pm


To support mental health and wellbeing a new service called RotherHive has been launched online. RotherHive provides a range of verified practical mental health and wellbeing information, support and advice for adults in Rotherham which includes bereavement support.


Tell Us Once Service

When you register the death the registration officer will ‘capture’ the information and issue you with an access code to use the Tell Us Once service provided by the Department for Work and Pensions in order for you to notify central and local government agencies about the death of your loved one.

You will be asked for specific information to cancel things like a passport or driving licence as well as the National Insurance number of the person who has died. Tell Us Once can notify:

  • HM Revenue and Customs (HMRC) – to deal with tax and cancel benefits, for example, tax credits and personal tax
  • Department for Work and Pensions (DWP) - to cancel benefits or entitlements, for example, State Pension, Universal Credit or Income Support
  • Her Majesty’s Passport Office – to cancel a British passport (you’ll need the passport number and town of birth)
  • Driver and Vehicle Licensing Agency (DVLA) - to cancel a driving licence (you’ll need the licence number) and remove the person as the keeper of up to 5 vehicles (you'll need the vehicle(s) registration) Road tax is not transferable - You must re-tax the vehicle(s) before being driven
  • the local council – to update records, cancel services or benefits, for example Blue Badge or Housing Benefit
  • public sector or armed forces pension schemes – to stop pension payments (you’ll need their National Insurance number)

You'll also need the name, address, telephone number and their permission before giving the details of:

  • the surviving spouse or civil partner, along with their National Insurance number and/or date of birth
  • next of kin (closest relative by blood or marriage)
  • the person or company dealing with the deceased’s estate/affairs (property, belongings and money)

Additional help

We know that this will be a difficult time for you and others. For bereavement and loneliness support and the organisations below can give you help and advice: