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  4. Privacy Notice - Adult Care, Housing, Public Health and NHS

Privacy Notice - Adult Care, Housing, Public Health and NHS

In this section

  1. You are here: Introduction: Controlling and processing Personal Data
  2. Yorkshire and Humber Care Record
  3. Adult Care Online Customer Portal
  4. Use of your NHS Number in Adult Care
  5. Use of Artificial Intelligence (AI)

Introduction: Controlling and processing Personal Data

The following privacy notice applies to Adult Care, Housing, Public Health and NHS.

This includes Locality Case Management, Single Point of Access, Social Work Team Reablement, Providers Services and Adult Safeguarding, including Vulnerable Adult Team, Housing, Public Health and the National Health Service (NHS).

The Care Act (2014) places a duty on us to work closely with Health colleagues to ensure the best level of care is delivered to our citizens. To be able to do this we need to collect and share information.

Controlling and Processing Personal Data

Personal identifiable information of service users and carer/family is collected, processed and controlled by the Council's Adult Care, Housing and Public Health directorate.

The types of personal data which are collected include:

  • Name, address, date of birth and contact details
  • Ethnicity
  • Referral, assessment and case information
  • NHS number
  • Relationships information
  • Health information (such as long-term conditions, disabilities, diagnoses)
  • Referral/assessment information
  • Mental Capacity information
  • Relationships information, including private and professional (for example other organisations and agencies involved in providing support)
  • Financial information
  • Next of Kin information
  • Risks

Adult Care also holds sensitive data, including:

  • Safeguarding and information about risk
  • Data relating to criminal conviction and offences

All data above is treated confidentially and is kept secure. Access to your data is strictly controlled and sensitive data is held in a restricted way. The Council's IT Security and Confidentiality Policies ensure that your information is protected and involved to those that are directly involved in providing your care and support.

Other Data Controllers and Processors

Adult Care, Housing and Public Health shares data with a number of organisations and agencies that control and process data in order to provide a service. The agencies we might share the information with include:

  • The Rotherham Foundation Trust
  • Rotherham Doncaster and South Humber NHS Healthcare Trust
  • City, District and Borough Councils
  • Department of Work and Pensions
  • Police
  • Children and Family Services
  • Education providers
  • Commissioned Adult Care providers
  • Direct Payment Support Services
  • Courts
  • West Yorkshire Financial Abuse and Exploitation Team [WYFEAT], part of West Yorkshire Trading Standards [WYTS]
  • Cabinet Office
  • Ministry of Housing, Communities and Local Government (MHCLG)
  • National Fraud Initiative

Some data collected by these organisations is mandatory, such as your NHS Number.

Data is shared with organisations and agencies verbally, via face to face and telephone communication and written correspondence, including secure email.

Information is shared on a need to know basis and will be shared only to health and social care professionals that are directly involved in your care and support. Sharing the data will enable such professionals to access up to date, relevant information about you, to provide you with the care and support you need.

Your data protection rights

You can exercise your data protection rights (including, but not limited to, Right of Access, Erasure and Rectification) by contacting the Council as the Data Controller. Requests for erasure will be considered in line with legal retention requirements, which may prevent early deletion of certain information.

  • Next page: Yorkshire and Humber Care Record

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