Privacy Notice - Regeneration and Environment

Culture, Sport and Tourism

Introduction to Culture, Sport and Tourism

Events Team

Information Collected:

  • Name.
  • Address.
  • Telephone Number.
  • Email.
  • Car Registration (where appropriate).
  • Environmental Health Registration (where appropriate).
  • Public Liability Insurance (where appropriate).
  • Photography Consent

Agencies we might share the information with:

  • Emergency Services (where appropriate).
  • Internal Departments (where appropriate).
  • RESAG Members (Rotherham Events Safety Advisory Group).

Purpose for Processing:

  • Service Delivery.
  • Service Improvement.

Urban Green Spaces

Information Collected:

  • Customer Name
  • Address
  • Telephone Number
  • E-mail address
  • Gender
  • Age / Date of Birth
  • Pre-existing Medical Conditions / Disability Registration
  • Ethnicity

Agencies we might share the information with:

  • Other Council Services
  • Commercial Lessees (where issues are in respect of services they provide)
  • Law Enforcement Agencies
  • Allotment Society Secretaries
  • Statutory Organisations supported by legislation

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Prevention or Detection of Crime or Anti-Social Behaviour

Countryside Sites

  • Rother Valley Country Park
  • Thrybergh Country Park
  • Ulley Country Park
  • Waleswood Caravan & Camping Site

Information Collected:

  • Customer Name
  • Address
  • Date of Birth/Age
  • Disability/Additional Needs
  • Contact Details
  • Payment Details
  • Qualifications
  • Learning and Development Activity

•      Photography Consent

•      Car registration

•      Pre-existing Medical Conditions / Disability Registration

•      Ethnicity

Agencies we might share the information with:

  • Other Council Services
  • Government Bodies/Inspectors
  • Law Enforcement Agencies
  • Statutory organisations supported by legislation

Purpose for Processing:

  • Service delivery
  • Service improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research

Landscape Design Service

Information Collected:

  • Customer Name
  • Address
  • Telephone Number
  • E-mail address
  • Gender

Agencies we might share the information with:

  • Internal departments
  • External clients (typically a school, parish council, NGO or Friends group.
  • Framework Contractors (only where access to property is required).

Purpose for Processing:

  • Service delivery
  • Query handling
  • Complaint resolution

Rotherham Visitor Centre

Information Collected:

  • Customer Name
  • Address
  • Telephone Number

Agencies we might share the information with:

  • Tourist Information

Purpose for Processing:

  • Service delivery

Active Rotherham (Sports Development)

Information Collected:

  • Name
  • Address/ postcode
  • Age
  • Sex
  • DOB
  • Tel numbers
  • Email
  • Emergency contact name and number
  • Disability or medical conditions
  • Medication
  • Current activity levels
  • School
  • Ethnicity
  • Consent to take part
  • Store Information
  • Photography consent- RMBC & Places Leisure

Agencies we might share the information with:

  • Places Leisure on children’s consent forms

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Health & Safety
  • Service Planning/Research
  • Marketing (direct promotion)

Rotherham Theatres

Information Collected:

  • Name
  • Address
  • Phone number
  • Email address
  • Postcode
  • Performance attendance

Agencies we might share the information with:

  • Ticketing software supplier currently Ticketsolve
  • Flow Solution UK Ltd
  • Arcane Direct Marketing
  • Theatre Production companies (explicit consent)
  • Law enforcement Agencies
  • Mailchimp (solely for Rotherham Theatres marketing)

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research
  • Marketing
  • Communication re performance
  • Communication re payment
  • Photography consent

Tree Service

Information Collected:

  • Customer Name
  • Address
  • Telephone Number
  • E-mail address
  • Gender

Agencies we might share the information with:

  • Glendale (Council’s tree works contractor)

Purpose for Processing:

  • Service delivery

Libraries and Neighbourhood Hubs

Information Collected:

  • Name
  • Address
  • DoB/Age
  • Gender
  • Ethnicity
  • Contact details
  • Parental consent to allow photographs of children to be published
  • School attended
  • Disability
  • Interests
  • Parental consent for PC internet access

Agencies we might share the information with:

  • Partner Agencies
  • Internal Departments
  • Law Enforcement Agencies

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research

Customer Services

Information Collected:

  • Name
  • Address
  • DoB/Age
  • National Insurance Number
  • Gender
  • Ethnicity
  • Nationality
  • Marital Status
  • Contact details
  • Household details
  • Financial Information
  • Bank Account details

Agencies we might share the information with:

  • Partner Agencies
  • 3rd party providers
  • Law Enforcement Agencies
  • Internal Departments

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research

Museums, Arts & Heritage Services

  • Museums
  • Archives and Local Studies
  • Built landmarks under local authority control

Information Collected:

  • Name
  • Address
  • Contact Details
  • Gender
  • Ethnicity
  • Postcode
  • Disability
  • Age
  • Parental consent to allow photographs of children to be published
  • Parental consent for children and young people to participate in projects and activities
  • Schools visited including contact details
  • Events Attended
  • Marketing Preferences and Communications sent/received
  • Financial Transaction/Donations Given or Pledged

Agencies we might share the information with:

  • Partner agencies including CIPFA and Audience Agency (profiling data)
  • Internal departments
  • Law enforcement agencies
  • Statutory organisations
  • Funding organisations

Purpose for Processing:

  • Service delivery
  • Service Improvement
  • Prevention/Detection of Crime/Fraud
  • Service Planning/Research
  • Marketing/Promotion/Fundraising
  • Analysis, targeting and segmentation

Rotherham Music Hub

Staff and Governing Board

  • Name
  • Address
  • Contact Details
  • Postcode
  • E-mail Address
  • Age
  • Ethnicity
  • Sexuality
  • Disability

Schools and Academies

  • Name
  • Address
  • Contact Details
  • Postcode
  • E-mail Address
  • Service Level Agreements

Parents, Carers and Customers

  • Name
  • Address
  • Contact Details including telephone numbers
  • Postcode
  • E-mail Address
  • Parental consent forms for lessons, photographs and social media

Pupil Data

  • Name
  • Address
  • Contact Details
  • Postcode
  • E-mail Address
  • Age
  • Gender
  • Register of parental receipt of benefits
  • Status regarding additional needs

Agencies we might share the information with.

  • Arts Council 
  • Paritor
  • Police and Law Enforcement Agencies
  • Funding Applications
  • Cross Council Service Areas

Purpose for Processing

  • Service delivery 
  • Monitoring and tracking of service reach
  • Service planning and improvement 
  • Marketing
  • Promotion and ticketing