• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Housing
  3. Homelessness
  4. Homelessness: Duty to refer

Homelessness: Duty to refer

In this section

  1. You are here: Duty to refer
  2. What do I need to know?
  3. Request advice if you are homeless or at risk of homelessness

Duty to refer

Public bodies have a duty to refer people they consider may be homeless or are likely to become homeless within 56 days.

This is to encourage public bodies to work together effectively to prevent homelessness by intervening earlier and providing integrated services.

The public bodies which have a duty to refer are as follows:

  • DWP
  • Adult social care
  • Local authorities
  • Children services
  • Hospitals, as part of providing inpatient care
  • Emergency departments
  • Urgent treatment centres
  • Prisons
  • Youth offender institutions
  • Secure training centres and colleges
  • Probation services
  • Youth offending teams
  • Royal Navy
  • Royal Marines
  • Army
  • Royal Air Force
  • Next page: What do I need to know?

Help with Homelessness

If you’re homeless or worried about becoming homeless, you can contact the Homelessness Team for advice and support. No place to stay tonight Call the Out of Hours Service on 01709 336009 (Option 4). Open Monday to Friday, 6pm to 8:30am, and 24 hours on weekends and bank holidays. Not urgent Call the Homelessness Team during office hours (Monday to Friday, 8:30am to 5pm) on 01709 336009 (Option 4). Online help You can also contact the team using the online form below:

Telephone: 01709 336009

  • Contact us online

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility settings
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2026 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement