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  1. Home
  2. Housing
  3. Tenancy Support: Help and Advice

Tenancy Support: Help and Advice

Our Tenancy Support team can provide additional support for council tenants to help you maintain your tenancy.

We only offer help support for council tenants.

This help can include:

  • Providing support and advice to help claim any benefits you may be entitled to
  • Assistance with managing your finances and budgeting
  • Help and advice with rent arrears and other debts
  • Providing guidance on accessing GP services, Schools, and Employment advice

For more information about Tenancy Support, you can contact us online via Customer Services.

Contact Customer Services to ask about Tenancy Support

Making a referral for tenancy support

Our tenancy support service can help people manage their tenancy, access support services, and reduce the risk of eviction.

Your can refer yourself for tenancy support or someone else. To complete the referral, you'll need to provide details about the person being referred, including information about any children living in the property.

Make a referral for tenant support

Downloads

  • Council Housing Repairs and Safety Policies
  • Housing Online: User Guides
  • Housing Performance 2024-25

Tenancy Support Frameworks

The frameworks outline Rotherham Council's approach to tenancy support, focusing on affordability assessments, holistic support, and compliance with legislative requirements.

  • Read the Tenancy Support Framework
  • Read the Pre-Tenancy Policy Framework
  • Read the Diverse Needs Framework

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