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  1. Home
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  3. Tenancy Support

Tenancy Support

Tenancy Support: Help and Advice service

Our Tenancy Support team can provide additional support for council tenants to help you maintain your tenancy.

We only offer help support for council tenants.

This help can include:

  • Providing support and advice to help claim any benefits you may be entitled to
  • Assistance with managing your finances and budgeting
  • Help and advice with rent arrears and other debts
  • Providing guidance on accessing GP services, Schools, and Employment advice

If you would like to speak to someone in person, pop along to one of our Tenancy Support Drop-In Sessions that we hold across the borough at our local community hubs. Please contact Tenancy Support or speak to your Area Housing Officer to confirm where we will be.

At our drop-in sessions we can provide support with:

  • Universal Credit
  • Benefit advice
  • Council Tax support
  • Rent letters
  • Help with utility bills

For more information about Tenancy Support, you can contact us online via Customer Services.

Contact Customer Services to ask about Tenancy Support

Downloads

  • Empty Homes Plan
  • Housing Services: User Guides

Tenancy Support Frameworks

The frameworks outline Rotherham Council's approach to tenancy support, focusing on affordability assessments, holistic support, and compliance with legislative requirements.

  • Read the Tenancy Support Framework
  • Read the Pre-Tenancy Policy Framework

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