How We Decide Planned, Capital and Investment Works
We decide on Planned, Capital, and Investment Works based on several factors, including the age and condition of the property, regulatory requirements, and feedback from residents.
Regular inspections and surveys help us identify areas that need attention. We also analyse the outcomes of previous maintenance activities and any emerging issues that may affect the safety and comfort of our residents.
Additionally, consideration is given to evidence-based recommendations from our technical team, area housing officer reports, and insights from housing repairs data.
