• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Health and social care
  3. Adult social care
  4. Living independently
  5. Community alarms

Community alarms

In this section

  1. What are Community alarms?
  2. What can be added to a community alarm?
  3. You are here: Cost of a community alarm

Cost of a community alarm

For new installations, you will not require a telephone line.  This is because the new equipment will use mobile phone technology; however there may be exceptions due to network coverage in some areas.

A programme of work is currently underway which means all the Rothercare technology is being upgraded from analogue to digital. 

Find out more abot the analogue to digital switchover

From April 2025, there is a yearly service charge of £234.00 plus VAT where applicable. This is a weekly charge of £4.50 per week, plus VAT where applicable.

Payment can be made annually or monthly and can be paid by:

  • online at www.rotherham.gov.uk/pay using debit or credit card or Paypal
  • by telephone by calling our 24/7 automated card payment line 0300 456 2723
  • at Post Offices or shops displaying the PayPoint logo with the invoice
  • by cash or cheque at any council office
  • by posting a cheque to the address shown on the invoice
  • by home banking or bacs with the details shown on the invoice

If you are a Council tenant, the service charge can be paid as part of your rent payments.

If you no longer require the service, then you can contact Rothercare on 01709 371897. You will be offered the chance to have an assessment to see how assistive technology might benefit you before you make a decision to opt out of receiving the service.

If items of equipment are lost, intentionally damaged or broken you might incur additional charges.

  • Previous page: What can be added to a community alarm?

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2025 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement