Flood advice and information

Flooding and COVID-19 advice

What if I need to leave my property?

The Met Office has issued Yellow and Amber Alerts for flooding in South Yorkshire. Residents are advised to be prepared.

Please do not hesitate to leave your home if your property is at risk of being flooded or there is a risk to your safety.

You may be hesitant or anxious to leave your home because of COVID-19 or the Lockdown guidelines, but it is important you act straight away if your life is in danger from flooding.

If you do need to evacuate your home due to flooding, Rotherham Council will be setting up rest centres and hotel accommodation to ensure that there is a safe space available.

If you need to evacuate your home but you are:

  • currently isolating due to a positive test, or;
  • isolating because you are a contact of a positive case, or;
  • shielding due to being in a Clinically Extremely Vulnerable category;

you should make yourselves known to council staff as soon as possible so that you can be offered suitable accommodation.

If you are in these groups, to protect yourselves and others, you should not go to a rest centre or try to find your own alternative accommodation.

If you are not in any of these groups and are considering an alternative place to stay, it is advised that you to make use of the rest centres and hotels provided. This is so we can minimise the risk of COVID-19 spreading.

How can I reduce the risk of spreading the virus if I am staying with my support bubble?

If you are in a support bubble with another household, you could stay with them. There are some steps you can take to reduce the risk of spreading the virus with those you are staying with.

  • As overcrowding and close contact is a risk for passing on COVID-19, avoid evacuating to other households where you will not be able to avoid close contact.
  • Individuals should avoid evacuating to households with a clinically/extremely clinically vulnerable person.
  • Stick to social distancing measures and avoid close contact in the house as much as possible
  • Increasing fresh air ventilation by opening windows, this will help reduce the risk of transmission
  • Carry on wearing face coverings, remember to cover your mouth and nose
  • Carry on washing your hands frequently

What do I need to do to keep COVID safe if I go to a rest centre?

Rest centres will be set up based on the existing guidance to reduce the risk of transmission and manage the settings.

Managers of rest centres will keep detailed records of those staying to help contact tracing (i.e. name, address, phone number, location of stay, date and duration of stay).

Everyone in the venue should follow these general principles to help prevent the spread of infections caused by COVID-19 and other respiratory viruses, including:

  • washing hands frequently with soap and water for at least 20 seconds, or use a hand sanitiser - doing this after blowing nose, sneezing or coughing, before eating or handling food and immediately when returning home
  • avoiding touching eyes, nose, and mouth with unwashed hands
  • covering cough or sneezes with a tissue, then throwing the tissue in a bin and washing hands or using a hand sanitiser
  • cleaning and disinfecting frequently touched objects and surfaces in the shelter, such as door handles, handrails, tabletops, and electronic devices
  • wearing a face covering (covering the mouth and nose)  in enclosed spaces when you adequately socially distance, a face mask may be required at all times depending on the venue (exemptions will apply).

If evacuees (or staff) develop COVID-19 symptoms, you need to immediately self-isolate away from others in the setting and a test should be arranged to see if they have COVID-19. For evacuees, responder staff will support you to isolate.