How to pay and contact us
Ways to make a payment
You can pay the amount deducted from your employee’s wages using one of the following methods:
Online
Pay using a debit or credit card at:
www.rotherham.gov.uk/pay
You’ll need the relevant Housing Benefit Invoice Number.
American Express and Diners Club cards are not accepted.
By post
Send a cheque or postal order (payable to Rotherham Metropolitan Borough Council) to:
Finance and Customer Services – Income Team
Riverside House
Main Street
Rotherham
S60 1AE
Include the Housing Benefit Invoice Number on the back of the cheque or postal order.
If you need a receipt, include a stamped addressed envelope.
Do not send cash in the post.
By bank transfer (BACS)
Make a payment to:
- Bank: Lloyds Bank
- Sort code: 30-80-12
- Account number: 26467460
You MUST email a remittance advice to: income@rotherham.gov.uk with the relevant invoice numbers you are paying.
By telephone
You can use your Debit or Credit Card to make a payment by calling the 24 hour telephone line (01709 336810) and following the instructions provided.
Contact us
IIf you have any queries regarding the Direct Earnings Attachment please telephone Account Management on 01709 336071 or send an email to recovery@rotherham.gov.uk. Alternatively, you may prefer to send in your query in writing to the following address:
Rotherham Metropolitan Borough Council,Revenues and Benefits Account Management,
Floor 3C,
Riverside House,
Main Street,
Rotherham
S60 1AE
