What to do if you are not happy with the outcome
There are cases of antisocial behaviour that need a number of agencies, including local authorities, police and housing providers, to work together to tackle the issue.
If you have reported three separate incidents relating to the same (or similar) issue of antisocial behaviour within the past six months and you are not happy with how your reports have been dealt with, you can request that the way which the involved agencies dealt with these is reviewed, this is called the Anti-Social Behaviour (ASB) Case Review, formerly known as Community Trigger.
Between April 2023 and March 2024, the council received 13 requests to activate the ASB Case Review process. Of these, 3 requests met the required threshold and were subject of multi-agency ASB Case Review panel meetings, resulting in action plans to address the complaints received.