You now register a birth via a two-step process. The initial information will be taken via a telephone appointment and you will be given the opportunity to pre-order any birth certificates required for your baby at the statutory fee of £11.00 per certificate. You will need to make a credit or debit card payment for these over the phone. Once you have completed your telephone appointment, a second short appointment to attend the Register Office in Riverside House to sign the register and collect any certificates will be made for you. This will be later on the same day, please bear this in mind when making your booking online.
If you are a couple who were married or in a civil partnership at the time of the birth only one parent needs to complete the telephone appointment and face to face appointment with the registrar. The same parent must complete both parts.
If you weren’t married or in a civil partnership at the time of the birth and both parents are to be recorded in the register, you will both need to be available for the telephone appointment and will need to attend Riverside House at the same time to sign the entry. The telephone appointment can be done by a telephone conference if parents live separately or have work commitments. If parents do live separately the face to face appointment will be completed in line with social distancing guidelines throughout.
To make an appointment to register a birth, please do so online;
If the system shows no available appointment times it means the service is fully booked. New appointments are released every week so please keep checking the website.
If your baby was born over 42 days ago please call the register office on 01709 823542 to make an appointment.
The address for the register office is:
Rotherham Register Office
Please note, there is no public parking other than disabled parking directly outside Riverside House. Please see the link below for a list of car parks in Rotherham. The nearest car park to Riverside House is Forge Island.
When attending the face to face part of the registration please keep attendance at Riverside House to a minimum, only the parents to attend wherever possible. There is no requirement for you to bring your baby along to the appointment.
Face coverings are required by law to be worn in a greater number of public indoor settings including register offices, see the guidance on face coverings here Face covering guidance
You will be required to use hand sanitiser provided on arrival at Riverside House and prior to handling and signing any documentation. Social distancing measures are in place and you are expected to adhere to these whilst you are within the building. If you or anyone in your household has COVID-19 symptoms, is awaiting the result of a COVID-19 test or has been instructed to self-isolate through NHS track and trace, you must not attend the building. If any of these apply on arrival at the building, you will be asked to leave immediately.
To change or cancel your appointment, please do so online
Or enter the code 557282614 manually into the following Web page enter the code here
If you need to speak to a member of the registration team, please call us on 01709 823542 or email [email protected]
It is important that all information is checked carefully by yourselves prior to signing. Once signed, the registration is deemed a legal entry and any errors spotted after the point of signing will be subject to a statutory correction fee of between £75 and £90 and an application form and associated evidence will need to be submitted for consideration before a correction can be authorised. There is no guarantee a correction will be made.
You can still apply for Child Benefit and Universal Credit prior to registering the birth.