Contact us

Customer Services opening hours

Opening times

8:30am to 5:30pm Monday to Friday

The council offices are closed on bank holidays, although you can continue to access online services on this website 24 hours a day, 7 days a week.

Find a Customer Service Centre

Telephone: 01709 382121

Out of hours (emergencies)

The emergency number is only for genuine emergencies relating to council services, such as emergency council house repairs and help with homelessness.

Out of hours telephone: 01709 336009

If you need help from other organisations such as energy and utility providers, we have a list of useful phone numbers.

See emergency numbers