Contact us

Customer Services opening hours

Opening hours

8:30am to 5:30pm Monday to Friday

The council offices are closed on bank holidays, although you can continue to access online services on this website 24 hours a day, 7 days a week.

Find a Customer Service Centre

Contact us by phone

Main Switchboard Telephone: 01709 382121

Out of hours (emergencies)

For emergenices outside of these hours, such as a danger on the highway please contact our Out of Hours team on 01709 382121

For issues relating to urgent housing repairs or homelessness you can call 01709 336009

If you need help from other organisations such as energy and utility providers, we have a list of useful phone numbers.

See emergency numbers