Deaths, funerals, cremations and cemeteries

Funeral services

This information was updated 31/03/2022.

Whilst restrictions have been lifted on the number of mourners attending funerals, it is important to ensure that excess numbers are not encouraged to attend the funeral as it could be prevented from proceeding safely as COVID is still prevalent in the area. Please ask your local place of worship about the possibility of live streaming the service to additional mourners.

Face coverings are recommended to be worn in most indoor public places.

It is advised that you check in using the QR code displayed at the crematorium and finally it is advisable for persons wishing to attend to undertake a lateral flow test prior to attending to ensure they are not asymptomatic.

During these difficult times, it is helpful if families can work closely with funeral directors to use all of the times being offered for services, allowing families to continue to be able to grieve for their loved ones in the way that they wish.

Registering a death

All deaths need to be registered in the district in which they took place, a burial or cremation can take place outside of that district. The Registrar of Births and Deaths can issue you with and advise on the appropriate paperwork.

Please click the link below for more information on registering a death in Rotherham.

Register a death


Support following bereavement

It is usual for people to be unsure of what to do following a bereavement. Bereavement Services in Rotherham are delivered on the Council's behalf by Dignity Funeral Services, who can take you through the initial steps and provide advice on other things you may need to think about when someone you know dies. You can also access support and advice through the Listening Ear service or via the RotherHive website.


Dignity Rotherham

Listening Ear

A support service was launched in April 2020 that provides access to free, confidential support during the Coronavirus Pandemic for those who have lost a loved one and those who need support, guidance and advice. This service is called Listening Ear.

Who can refer you/others to the Listening Ear service?

· Self

· Police

· Primary care staff

· Hospital bereavement services staff

· Mortuary staff

· Funeral directors

· Coroner’s office

· GP’s

· Crematorium and bereavement services staff

· Community and faith organisations

For meaningful support, advice and guidance call freephone 0800 048 5224 or visit

Available Monday to Friday from 10am to 5pm


To support mental health and wellbeing a new service called RotherHive has been launched online. RotherHive provides a range of verified practical mental health and wellbeing information, support and advice for adults in Rotherham which includes bereavement support.


Tell Us Once Service

When you register the death the registration officer will ‘capture’ the information and issue you with an access code to use the Tell Us Once service provided by the Department for Work and Pensions in order for you to notify central and local government agencies about the death of your loved one.

The short information video here explains the Tell Us Once service in more detail.

You will be asked for specific information to cancel things like a passport or driving licence as well as the National Insurance number of the person who has died. Tell Us Once can notify:

  • HM Revenue and Customs (HMRC) – to deal with tax and cancel benefits, for example, tax credits and personal tax
  • Department for Work and Pensions (DWP) - to cancel benefits or entitlements, for example, State Pension, Universal Credit or Income Support
  • Her Majesty’s Passport Office – to cancel a British passport (you’ll need the passport number and town of birth)
  • Driver and Vehicle Licensing Agency (DVLA) - to cancel a driving licence (you’ll need the licence number) and remove the person as the keeper of up to 5 vehicles (you'll need the vehicle(s) registration) Road tax is not transferable - You must re-tax the vehicle(s) before being driven
  • the local council – to update records, cancel services or benefits, for example Blue Badge or Housing Benefit
  • public sector or armed forces pension schemes – to stop pension payments (you’ll need their National Insurance number)

You'll also need the name, address, telephone number and their permission before giving the details of:

  • the surviving spouse or civil partner, along with their National Insurance number and/or date of birth
  • next of kin (closest relative by blood or marriage)
  • the person or company dealing with the deceased’s estate/affairs (property, belongings and money)

Additional help

We know that this will be a difficult time for you and others. For bereavement and loneliness support and the organisations below can give you help and advice:

·  Cruse Bereavement Care or call 0808 808 1677 in England/Wales. Cruse Scotland or call 0845 600 2227

·  The Silver Line or call 0800 470 8090 for 24-hour confidential advice for older people ·; search under ‘What to do after someone dies’