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1. Why has my application been cancelled?

When an applicant has been successfully rehoused, their application is cancelled, and that person will not qualify to go on the housing register for 12 months. If an applicant has been evicted from a Council or Housing Association tenancy, they will not qualify to go on the housing register for five years. This includes if a possession order was issued but the applicant left before eviction.

Applications will also be cancelled when the applicant:

• has submitted a Right to Buy application for their current Council property
• is granted a tenancy by the Council or housing association
• has voluntarily terminated their secure tenancy (although in some cases they will be able to reapply when their circumstances change)
• has been evicted from a Council or housing association tenancy
• has abandoned their Council or housing association home
• has more than one application registered
• has been nominated to a shared ownership scheme
• has succeeded or been assigned a Council tenancy
• has accepted and signed a mutual exchange
• has applied and accepted major adaptation work that meets their long-term needs
• has refused two suitable offers of Council or housing association accommodation
• has told us to do so
• has failed to make a property bid within the last twelve months
• has not replied to a housing register review letter within four weeks
• has provided false information on their housing application

2. Do I have the right to request a review of my application?

You have a right to request a review if you disagree with the Council’s decision concerning your application in relation to exclusions, band, date of application, cancellation or providing false information. If you wish to exercise your right to review you must do so in writing within 28 days of receiving your decision letter. The review will be conducted by Housing Assessment Panel and we will notify you of their decision within 28 days of receiving your request for a review.