Rotherham Libraries & Neighbourhood Hubs ICT Acceptable Use Policy 2023

General information about using I.T in Rotherham Libraires

Booking Information

Unless otherwise stated, computer access operates on a drop-in basis, although you are advised to pre-book if you will be visiting the library during busy times. When you arrive, if there is a free PC or you have pre-booked your PC and you are a library member you can simply sit down and log on as long as the PC has not already been booked by someone else. If there are no free PCs and/or you are not a library member, you will need to book a PC either on the library self-service kiosk (if the library has one) or with a member of staff (if the library does not have a self-service kiosk).

Bookings are held for 10 minutes after the original start time. After this time the booking will be cancelled, and the computer becomes free for other customers to use. If you leave the PC for more than 10 minutes during your session, the booking will be cancelled, and the computer becomes free for other customers to use.

Computer bookings generally run for 2 hours at a time, although it is possible to request more time should you require it. To do this you should ask a member of staff to extend your session before your current session ends.

Time restrictions vary according to age group:

  • Adults and Young People (age 13 and over) can use the computers for a maximum of 4 hours a day.
  • Children (age 12 and under) can use the computers for a maximum of 2 hours a day.

Children and Young People (under 18)

Please note that under-18s must have parental/guardian consent to use the internet.  Young children aged 8 and under should be supervised by a parent, guardian or other responsible adult at all times when using the computers. 

The Service does use filtering software but cannot guarantee that all unsuitable material will be screened. The Service cannot be held responsible for any material accessed and strongly advises that the parent/guardian is aware of the benefits and dangers of using the internet before giving consent for their child. 

The Service will provide internet safety information to all customers, and children aged 9-14 years will also be encouraged to work through the Think You Know online safety guide at https://www.thinkuknow.co.uk. However, it remains the parent’s or guardian’s responsibility to talk to their child about internet safety and the issues outlined in this Acceptable Use Policy.   

Your Session

Members will log-on to a computer with their own Library membership number and 4-digit PIN code.  You may only log-on using your own Library membership number and PIN.  Do not allow others, including members of your family, to use your details. Please see a member of staff if you have lost or don’t have your own library membership ticket.    

You can save your own work temporarily on to a library computer but all work

will be deleted when you log off the computer. You can use your own storage device (e.g. memory stick). 

Whilst staff will attempt to put right any technical problems as soon as possible, Rotherham Council is not responsible for any hardware or software failure, or for any data lost as a result of any such problem. 

Security

Virus-checking software will run on all computers, but we cannot guarantee total protection from viruses when using the library computers. 

You must not load your own software or connect your own computer equipment to library equipment or networks, although some exceptions are allowed, e.g. adaptive hardware and memory sticks.