Rotherham Libraries & Neighbourhood Hubs ICT Acceptable Use Policy 2023

Using the internet: Security and safety

Filtering

The internet service is filtered in order to block access to websites known to contain unsuitable or illegal content.  However, filtering software does sometimes block material that is perfectly acceptable. The Service is willing to consider releasing any such site after careful checking. If you come across a blocked site please give the information to the library staff including your Library membership number and details of the blocked site. We will not be able to process your request without your Library membership number. 

Staff are unable to release blocked websites ‘there and then’. Filtering requests are reviewed on a monthly basis, so please allow up to 4 weeks for the site to be released. However, please remember that we will not release every site requested, nor can we respond directly to each request.

No filtering software is ever 100% effective, and some inappropriate websites may not be filtered. If you have any cause for concern, please speak to a member of staff.

Printing

Printing is available from all library PCs

You have 48 hours from submitting your documents to paying for and releasing them otherwise they will be automatically deleted from the print queue.

You may not print on any paper other than that supplied by Rotherham libraries.

Wifi Printing

To use the WIFI print service you must be a member of the library service. You can join the library online via the library catalogue Online Library – Rotherham Metropolitan Borough Council

Once you have submitted your prints you can pay for and collect them from any library in Rotherham. Documents will be automatically scanned, and any document found to have a virus will be automatically deleted and therefore unavailable to print.

You have 48 hours from submitting your documents to paying for and releasing them otherwise they will be automatically deleted from the print queue.

You may not print on any paper other than that supplied by Rotherham libraries.