Report a problem with your garden waste subscription

You can let us know if you:

  • have a problem with your brown garden waste bin or sticker
  • are moving house and need to arrange for your collections to be made from your new address.

Please note:

  • The new collections year began from 1 March, you can still sign up online for this year's collections
  • It will take up to 10 working days from the time you pay for your bin sticker and calendar to arrive. Please do not put your brown bin out for collection until you have received your sticker as it won’t be emptied. If your sticker has not arrived after 10 working days, please let us know using the form below.
  • You can also find out your collection day online. 

Report a problem with your garden waste subscription

Report a missed garden waste bin collection