How we have listened to tenant feedback over the last year
At Rotherham Metropolitan Borough Council, we are committed to ensuring that tenants have a real voice in the services we provide.
Throughout 2025/26, we have continued to work closely with tenants to understand what matters most to them, gather feedback on their experiences, and involve them in shaping housing services. Tenant feedback helps us identify areas for improvement, make informed decisions, and ensure that our services meet the needs of our communities. During the year, 204 tenants took part in housing engagement activities, contributing their views and experiences to help influence service delivery and future priorities.
The below video shows how tenants have helped shape housing services in Rotherham by taking part in housing engagement activities:
