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  5. Council Plan: One Council that listens and learns

Council Plan: One Council that listens and learns

In this section

  1. Outcome: One Council that listens and learns
  2. Better Customer Experience
  3. Working in partnership with our communities
  4. A Workforce that is ambitious and proud
  5. Responding to Climate change
  6. You are here: Long term measures of success

Long term measures of success

Over the course of this Plan, we expect to see:

  • An increase in the proportion of residents who feel that the Council keeps them informed.
  • An increase in the proportion of residents who feel that the Council acts on their concerns.
  • An Increase in satisfaction with the Council as a housing landlord .
  • The Councils workforce to become more representative of the borough’s population.
  • A reduction in the Council's net carbon produced by operational activities, such as through vehicle emissions and energy used in our buildings.
  • Previous page: Responding to Climate change

Council plan

  • Summary
  • Introduction and context
  • Our plan, vision and outcomes
  • Places are thriving, safe and clean
  • An economy that works for everyone
  • Children and young people achieve their potential
  • Residents live well
  • One Council that listens and learns
  • Delivering and monitoring progress

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