Ad-hoc service requests
Ad-hoc service requests relate to services which are considered to fall outside of the standard leasehold management service provision. This means that a separate ad-hoc charge is payable.
These are generally services where only the individual requesting the service will benefit from the service in question, therefore it would be unfair to pass the costs on to other leaseholders under a standard apportionment.
Charges identified with an ‘up-front’ payment will require payment to be made before the service is provided. Those with payment identified as ‘on account’ will see the charge added to the leasehold service charge account.
Ad-hoc charges are subject to change. Please confirm the amount to pay before requesting the service
| Ad-hoc service requests | ||
|---|---|---|
| Service requested/required | Charge | Payment |
| Copy documents | ||
| Copy service charge demand | £10 | Up-front |
| Copy other letter / form | £10 | Up-front |
| Copy lease (held locally) | £15 | Up-front |
| Copy lease (not held locally) | £25 | Up-front |
| Copy certificate / report | £15 | Up-front |
| Property alterations | ||
| Approval for minor works | £25 | Up-front |
| Approval for major works | £100 | Up-front |
| Surveyor inspection (if needed) | £50 | Up-front |
| Re-sales and mortgage enquiries | ||
| Solicitor information pack | £50 | Up-front |
| Additional solicitor enquiries (up to 1 page) | £25 | Up-front |
| Fast track service (additional to standard fee) | £50 | Up-front |
| Lease / account changes | ||
| Registering Notice of Transfer (legal fee) | £10 | Up-front |
| Registering Notice of Charge (legal fee) | £10 | Up-front |
| Updating our records (e.g. name change) | Nil | N/A |
| Recording change of ownership | £25 | Up-front |
| Lease extension | Full costs (variable) | Up-front |
| Lease variation | £100 | Up-front |
| Other documentation | ||
| Statement of account | £15 | Up-front |
| Annual repairs report | £15 | Up-front |
| Ad-hoc letter (template available) | £15 | Up-front |
| Ad-hoc letter (no template available) | £25 | Up-front |
| Enforcement action | ||
| Formal letter regarding breach of lease (additional) | £15 (no charge 1st letter) | On account |
| Visit regarding breach of lease (no Notice) | £50 | On account |
| Production and service of formal Notice | £75 | On account |
| Letter pursuant to court judgement | £15 | On account |
| Land Registry search fee | £10 | On account |
| Other tracing | £25 | On account |
| Letter of satisfaction (county court judgement) | £15 | Up-front |
| Legal action | Variable (full legal costs) | On account |
| Long term repayment plans | ||
| 0 to 12 months by Direct Debit | Nil | N/A |
| 13 to 24 month plan: management fee | £50 one-off charge | Up-front |
| 25 to 48 month plan: management fee | 8% annually | On account |
| 49+ month plan: property charge registration | £200 + first year fee at 8% | Up-front |
| 49+ month plan: management fee | 8% annually | On account |
| Court order repayment: interest requested | 8% annually | On account |
| Major works repayment | ||
| 0 to 24 months by Direct Debit | Nil | N/A |
| Voluntary property charge (25+ months): registration | £200 + first year fee at 8% | Up-front |
| Voluntary property charge: annual management fee | 5% annually | On account |
| Voluntary property charge: release of charge | Nil | N/A |