How to Pay
Service charges must be paid within 30 days of the receipt of your Ground Rent and Service Charge Demand.
The easiest and quickest way to pay is through our automated payment systems which are available 24 hours a day, 7 days a week – just select the option to ‘pay housing rent’:
- Online Payment System (www.rotherham.gov.uk/pay)
- Automated Telephone Payments: call 0300 456 2723
Please remember to quote your full leasehold account reference number with any payment.
Direct Debit
Paying by Direct Debit is the only way we will accept your service charges to be paid by instalments. We have three monthly dates available; 1, 12 or 24 of every month.
Please note:
- The Direct Debit will be setup to collect 1/12 of your total account balance every month
- If you setup a Direct Debit part-way through the year, your first payment will collect the amount due up to that point, e.g. if your first payment will be in July, it will collect 4/12 of your total balance
- If you miss a payment, the next payment will be automatically doubled to catch-up. If this payment also fails we will withdraw the Direct Debit payment facility and arrears recovery action will commence
- Alternative arrangements are available for repayment of major works charges
