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  1. Home
  2. Housing
  3. Homelessness
  4. Homelessness: Financial difficulty

Homelessness: Financial difficulty

In this section

  1. Financial Difficulty
  2. You are here: Council tenants
  3. Private and housing association tenants
  4. Homeowners
  5. Employment and training
  6. Cost of living
  7. Financial support available
  8. Food support available
  9. Rough sleeping support available

Council tenants

If you are a council tenant and are struggling with paying your rent, or have already missed a payment, please contact us straight away or get in touch through your Housing Online account.

Login to Housing online

Rent payments are a priority debt and should be paid before most other debts. The sooner you get in touch, the more likely it is that we can work with you to avoid any further recovery action.

If you claim Housing Benefit or the housing element as part of Universal Credit, then you can apply for Discretionary Housing Payments (DHP) if you are struggling to pay rent.

Find out how to apply for Discretionary Housing payments

  • Previous page: Financial Difficulty
  • Next page: Private and housing association tenants

Contact the Homeless team

If you need any further advice or assistance, please get in touch. Our opening hours are 8:30am to 5pm Monday to Friday. The Homeless out of hours service is available from 6pm to 8am Monday to Friday and 24 hours during the weekend and bank holidays. If you are not in emergency need or homeless tonight, please contact the homeless team online.

Telephone: 01709 336009

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