| Outcome one |
Putting our customer at the heart of everything we do. |
| Outcome two |
Delivering a range of options to give all our tenants an opportunity to get involved. |
| Outcome three |
Supporting our tenants to get involved in their community, providing help to each other, and taking pride in their neighbourhood. |
| Outcome four |
Enabling tenants to scrutinise and challenge our performance by providing open, transparent and accessible information. |
| Outcome five |
Ensuring the relationship with our tenants is built upon a culter of openes understanding and mutual respect. |
