Tenant Engagement

Making sure tenants are at the heart of everything we do!

Your Council want all our tenants to feel valued, that their voice is heard and that services can be shaped to meet their needs.

By working together with the Tenant Engagement team, you'll influence the future of housing services and council homes, helping to make your neighbourhoods cleaner and safer places to live. You will also be able to have a say on how money is spent in your local area.

All our pages are interactive and will allow you to:

  • Register your interest in joining in with our opportunities
  • Suggest topics for our panel to discuss
  • Comment on our performance
  • Leave feedback on our services.
Illustration of cityscape with people in the community

Get Involved

tenants open day 2018


There are lots of ways that you can get involved, from joining our estate walkabouts to taking part in our tenant engagement events and panels.

You can also take part digitally by joining our screen team who review our communications with tenants and suggest ways that we can improve.

Your Community


We work in partnership with RotherFed to deliver our existing engagement opportunities and RotherFed organise lots of fantastic activities in your communities too.

We also work closely with the neighbourhood's teams to provide local news and give residents a say in how Ward Housing Hub funding is used to improve your area.

News & Events


Have a look at our news and events section to access the latest housing news and find out what events we have coming up over the next few months. 

Our events include the Tenants Open Day, Gardening Competition, and the Rotherham show, which are all hosted annually.

Tenants making a difference


Our tenants make a huge difference to housing services and we want to celebrate your impact.

Here you will be able to see some of the things our tenants have been doing to improve housing services and make a difference in their communities.



You can see what our Housing Involvement Panel have been working on in meetings, find out up to date news on the tenant satisfaction measures and share your views on our performance.

You can also take a look at past meeting minutes and agenda's to get a feel for what has been discussed previously.

How we operate


In this section you'll be able to view our governance structure and how our panels fit in, and see how we're working within our Tenant Engagement Framework.

TPAS Exemplar Status

Tpas promote, support and champion tenant involvement and empowerment in social housing across England, and we received the accolade for our continued commitment to making sure tenant's voices are heard.

Find out more about our Tpas award.


Get in Touch

We want to make it easy for you to get in touch with the team You can use the web form opposite to get in contact with us about anything related to tenant engagement. 

If the online forms aren't your thing, you can give the housing customer services team a call on 01709 336009 and ask for a member of the Tenant Engagement team. 

For anything other than Tenant Engagement, please click the contact us section at the bottom of the page. This form will direct your query to the relevant department.