Flood advice and information

Road closures

All roads are now fully open.


Businesses and homeowners affected by flooding

If you need to contact us about flood damage to your home or business, you can do this by completing the relevant form below.

Request help if your home has been affected by flooding

Request help for a business after flooding


Community skips

We will continue to provide community skips where we know flooding has occurred to help residents with their clean up following the floods.

Small businesses

The council will look to support small businesses with their external clean up and removal of flood-damaged items.

Government financial assistance

National Government have announced four separate sources of assistance that will be available to those households and business owners significantly affected by the recent flooding events.
The schemes for businesses are only available to small and medium sized enterprises (SMEs).
They consist of two schemes for households:
• Community Recovery Grant  - £500 per household
• Council Tax Relief for 3 months
and two schemes for business owners:

• Business Recovery Grant – £2,500 per business
• Business Rates Relief for 3 months
The Council are currently reviewing the details of the scheme with a view to launching a claim process early next week.
Details of the government announcement can be found here

Car Parks

Forge Island car park is closed until further notice due to flood damage.


Keeping well

Residents are encouraged to stay safe and keep vigilant around flood water.

If you come into contact or enter flood water, you could be at risk of illness, injury or drowning. Do not walk or drive through flood water and do not attempt to swim in flood water. If you do come into contact with flood water, wash your hands regularly and mention the flood if you see a doctor within 10 days for abdominal complaints.

Do not touch sources of electricity if you are standing in water and be aware of the dangers of petrol or diesel generators or similar as these can cause carbon monoxide poisoning. Do not eat food that has touched flood water. Do not eat fresh food from the fridge or freezer if your electricity has been turned off for more than four hours.

Flooding is stressful. It is normal to feel anxious or upset. Take care of yourself and your family. Check on elderly and vulnerable friends and neighbours.

For full advice please see information from Public Health England

Information on how to clean your home safely is available from Public Health England

Food safety after a flood advice from the Food Standards Agency