Council Housing Repairs

What to do if you suspect a gas leak

In the first instance you must call the National Gas Emergency Service (Cadent).

Call Cadent - 0800 111 999

Cadent will attend within 1 hour to ensure your safety. Please follow the advice below if you believe you can smell or suspect gas or fumes.

  • Open your windows and doors to let air in, make sure all gas appliances are turned off and turn off the gas at the mains if possible.
  • Do not turn any lights on or off and avoid using any other electrical switches or appliances as this could trigger an explosion.
  • Do not smoke, light a match or any other naked flame.
  • Do not try and investigate a problem or attempt to fix a leak or faulty appliance.

Once Cadent have attended to the problem and made the situation safe please call us on 01709 336009 to complete the repair if needed.