Request a Garden Waste refund for Rothercard holders for the 2026/27 subscription year
If you had a valid Rothercard at the time your Garden Waste Direct Debit payment was taken for this year’s subscription, you may be entitled to a refund if you were charged the standard Garden Waste subscription price.
If you are entitled you will be refunded £7.95, which is the difference between the standard subscription price and the Rothercard discounted rate.
You can request this refund using our online form.
Who can request a Rothercard refund?
You may be eligible for a refund if:
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you hold a valid Rothercard
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you pay for your Garden Waste subscription by Direct Debit
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you were charged the full standard price instead of the Rothercard discounted price
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you have not already received the £7.95 refund through another process
How to request your refund
You can request your refund using our online form. You will be asked to confirm:
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the address where your Garden Waste service was provided
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Rothercard number and expiry date
Request a Rothercard Garden Waste refund
What happens after you apply?
Once you submit your request we will check your details against our records to confirm your eligibility.
If eligible, you will receive a £7.95 refund which we will aim to process within 14 working days.
