Council Plan - One Council

Year Ahead Delivery Plan 2023

Outcome: Effective customer services – residents know we mean what we say, are kept informed and can access the services they need in the way that suits them

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Timescales for completion

Lead officer Lead directorate Lead Cabinet Member
6.1 Implement the findings from the Local Government Association (LGA) Customer Services Peer Review. Quarter 4 Assistant Director, Customer, Information and Digital Finance and Customer Services Leader

Outcome: Engaged, diverse and skilled workforce who feel empowered to adopt new ways of working to meet the needs of all customers

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Timescales for completion

Lead officer Lead directorate Lead Cabinet Member
6.2

Launch new management development programme.

Quarter 1 Assistant Director Human Resources and Organisational Development Assistant Chief Executives Cabinet Member for Corporate Services, Community Safety and Finance
6.3

Deliver the Employee Opinion survey for 2023.

Quarter 3 Assistant Director Human Resources and Organisational Development Assistant Chief Executives Cabinet Member for Corporate Services, Community Safety and Finance
6.4 Undertake targeted events and campaigns to engage with residents to remove barriers to recruitment and ensure employment opportunities are maximised. Quarter 3 Assistant Director Human Resources and Organisational Development Assistant Chief Executives Cabinet Member for Corporate Services, Community Safety and Finance

Outcome: Sound financial management and governance arrangements

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Timescales for completion

Lead officer Lead directorate Lead Cabinet Member
6.5

LGA Corporate Peer Challenge to review the capacity, governance, leadership, and finances to deliver on the Council’s ambition.

Quarter 2 Head of Policy, Performance and Intelligence Assistant Chief Executives Leader
6.6

Gain an unqualified audit opinion on the Council’s Statement of Accounts and a positive Value for Money assessment outcome.

Quarter 4 Assistant Director Financial Services Finance and Customer Services Cabinet Member for Corporate Services, Community Safety and Finance

Outcome: Effective leadership, working with our partners to achieve better outcomes across the whole borough

Ref Activity

Timescales for completion

Lead officer Lead directorate Lead Cabinet Member
6.7

Facilitate quarterly Strategic Partnership Group meetings and undertake two stakeholder events to promote collaborative working across agencies and progress the Rotherham Together Plan.

Ongoing – Quarter 4

Head of Policy, Performance and Intelligence Assistant Chief Executives Leader
6.8 Refresh the member development process using the member development survey and member personal development plans. Quarter 3 Head of Democratic Services Assistant Chief Executives Deputy Leader and Cabinet Member for Neighbourhood working.

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