• Skip to content
  • Skip to navigation
Logo: Rotherham Metropolitan Borough Council
Your Account
  • Menu
Close menu
Close
  • About the Council
  • Business and Economy
  • Children and Families
  • Community and Living
  • Council Tax and Benefits
  • Education and Learning
  • Environment and Waste
  • Health and Social Care
  • Housing
  • Jobs and Careers
  • Leisure and Culture
  • Planning and Development
  • Transport and Streets
  • See all news
  • See all events
  1. Home
  2. Council tax and benefits
  3. Council tax
  4. Struggling to pay your Council Tax?

Struggling to pay your Council Tax?

In this section

  1. Struggling to pay your Council Tax?
  2. What happens if you don't pay your Council Tax
  3. Attachments to your benefits
  4. Attachments to your earnings
  5. You are here: Using enforcement agents to recover unpaid Council Tax
  6. Insolvency
  7. Bankruptcy Proceedings
  8. Winding up proceedings
  9. Charging Orders
  10. Committal to prison

Using enforcement agents to recover unpaid Council Tax

We will consider recovering what you owe from any benefits or earnings you receive. You will also have the chance to make a payment arrangement.

If we do not attach to your income and no arrangement is made, we may ask enforcement agents to collect what you owe for us. Enforcement agents were once known as bailiffs.

If we pass your case to enforcement agents, a £75 fee will be added to your account immediately. You should contact the enforcement agency straight away to discuss payment arrangements to avoid further fees being added to your account.

If you fail to pay the enforcement agents in full or agree suitable repayments, an enforcement agent will visit you and an additional £235 enforcement fee will be added to your account. This will be in addition to the £75 fees already incurred. Further fees may apply if goods are removed and/or sold to clear the debt.

Fee stage Fixed fee  Extra amount 
Compliance stage - enforcement notice £75  0 percent 
Enforcement stage - enforcement agent visit to take control of goods £235  7.5 percent of debts over £1,500 
Sale or disposal stage - enforcement visit to remove goods  £110  7.5 percent of debts over £1,500 

Once your case has been passed to enforcement agents it will remain with them until the full debt is cleared. 

We currently use the following Enforcement Agents:

Jacobs Enforcement Agents

Phone: 0345 601 2692

Website: https://www.jacobsenforcement.com/

Address: Jacobs, 6 Europa Boulevard, Birkenhead, Merseyside, CH41 4PE

CDER Group  

Phone: 0330 460 5295

Website: https://www.cdergroup.co.uk/

Address: 9th Floor, Peninsular House, 30-36 Monument Street, London EC3R 8LJ

  • Previous page: Attachments to your earnings
  • Next page: Insolvency

Downloads

  • Council Tax

Stay connected

Sign up for our newsletter
Footer Logo: Rotherham Metropolitan Borough Council
  • About this website
  • Accessibility statement
  • Privacy
  • Languages
  • Contact Us
  • Location
  • Terms and conditions
  • Facebook logo
  • Twitter logo
  • YouTube logo
  • Instagram logo
  • LinkedIn logo

All content © 2025 Rotherham Metropolitan Borough Council. All Rights Reserved.

Designed and Powered by Jadu.

chatbot launch button image
Left Right
Full Wide Split Narrow
Chatbot avatar image
Hi, I'm Bailey
I'm here to answer your questions.

Hi, I'm Bailey, how can I help you today? You can ask me questions relating to a number of council services.

To start a chat you will need to click 'continue' to confirm you have read and understood our terms and conditions Privacy Policy.

Privacy Statement